How much IT support do you need?
If you are a small or micro-business, the chances are you won’t be able to afford to employ a team of IT specialists full-time, not that you would need to anyway. However, what you might be looking for is someone you can contact when things go wrong or when you need some advice. Hiring a local independent IT consultant on a freelance basis means you only have to pay for the services you receive, and you can get the help you need in a matter of minutes.
When you’re anticipating unprecedented growth
Perhaps you’ve signed a contract with a brand new client and suddenly, out of nowhere, your IT system goes down and you are unable to access important files that you promised you’d e-mail your client in half an hour. Perhaps if you had been investing in IT support prior to this, a specialist might have discovered a virus or a corrupt file during a comprehensive scan.
Maybe you visited a website or a link that automatically installed dangerous malware on your computer. This is something that could easily have been prevented had you installed a reputable anti-virus programme that could automatically detect, warn, and block access to any suspicious websites or links like this in the first instance.
Are IT problems harming your workplace morale?
If you’re an employee constantly faced with poor IT performance and system downtime, the chances are it will affect your productivity. This means you’d probably need more time to finish tasks, stay at work until later in the day, and become increasingly frustrated at problems you have no control over.
Create a happier workplace
If all of your employees have to experience IT problems on a daily basis, sooner or later they will decide to move elsewhere. The smoother your IT systems, the more productive and happier your workforce becomes. Your employees will not be pleased if they are blamed for problems that are not their fault, such as a project being sent late because of an IT problem. You know it is time to look for IT support when computer issues are affecting your employees’ ability to reach important deadlines.
Is your anti-virus software up-to-date?
Many companies don’t update their anti-virus software frequently enough. According to the Microsoft Security Intelligence Report in 2013, approximately 270 million PC users do not have up-to-date anti-virus protection, which includes home and workplace PCs.
Remember – you must constantly update your anti-virus software
Many employers still believe that out-of-date software is still sufficient protection for their businesses. However, what they don’t realise is that cyber criminals are constantly inventing new methods to steal your data, tap into your systems and corrupt your entire network. Only the newest software is capable of protecting you from these latest threats.
Don’t wait for IT support to come to you
As we have discussed, IT problems never happen at the right time – often at the worst time, in fact. However, there is never a bad time to start investing in new IT support for your business. The benefits always outweigh the costs; a smooth, functional IT system is always going to better than one that is riddled with technical problems. When you’re experiencing rapid business growth or suffering IT issues on a daily basis, don’t wait – get the IT support you need right away before it’s too late.
Damian Coates is the Commercial Accounts Director at Utilize IT Support. He and his team provide tailored IT solutions to businesses looking for scalable, cost-efficient systems and networks.